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About Us

How are businesses navigating the challenges of the pandemic economy? Where do they see opportunity to become more efficient, cut costs and grow? How confident are they in the future?

Most banks treat their customers like customers. We treat our customers like people.

Who we are

A bank run by people, not money.

You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money in a way that matches how you live your life. To do that, we’re committed to learning more about you than your account number.

That’s why we take the time to understand how banking fits into your bigger picture, and give you the easy access and mobile tools you need to manage your money on your own terms. It’s why our stores feel more like a living room than a bank branch. And why our associates will always remember your name. We’ve grown beyond our roots as a small community bank, but the spirit of community will always be at the center of everything we do.

What we've managed

Excelbank's Business Resiliency Survey provides insights from more than 1,200 leaders at small and mid-size businesses and the steps they’re taking to survive and thrive in the face of unprecedented disruption.
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We use our expertise to bring our values to life.

We're here to help communities thrive.

We believe we have a responsibility to make this world a better place, starting with how we help our neighbors and neighborhoods thrive every day. This principle is embedded into our corporate culture and drives us to approach things differently, from defining an issue to crafting our products and services.

Striving to be a bank for everyone

Embracing our differences

We take pride in our role as a community leader and recognize that the diversity of our Associates and the communities we serve brings a wealth of new ideas and differing perspectives – which makes everything we do so much better.

Clients’ Testimonials

  • We have had a strong relationship with ExcelBank since its founding in 2008. Their personalized service and expertise got us through COVID-19 by securing an Morgage loan and funds to protect our business and retain our excellent staff.

    CEO, Salon Attendant
  • ExcelBank has supported my business since day one. When I was just starting out, they took the time to understand my business and came up with creative ways to support funding. We're now a multi-million-shilling business. It has been a great relationship for the past 7 years.

    Boda Boda Rider
  • When we needed financial assistance to expand our clinic, we went directly to ExcelBank. Securing financing helped us renovate and expand our kampala clinic in downtown, and provide care to 10,000 additional patients. We have been banking here for many years. We highly recommend our bank to other businesses looking to partner with a local community bank that understands the needs of the community.

    Doctor